Barriers to Communication...

Barriers to Communication

* Language – is there need for a translator? Do we need more language training? Give the bilingual option.

* Body Language – Try not to slouch and organise your materials. Dress appropriate. People stereotype others – think about the assumptions that may be made about you.

* Culture – Be open to discussions, there will be different cultures and ways of acting/talking.

* Memory – If you’re forgetful, write things down in a book. If you can’t remember someone’s name apologise and politely ask for them to repeat.

* Accent – At University you will come across many individuals from all over the globe. Many of which will have strong accents. If you are struggling, ask them to speak slower. If it’s a media production with strong accented individuals make sure subtitles are available.

* Disability – Are the people you are communicated disabled? Find out in advance and act accordingly – Speak louder/go to a quieter location/meet in a disabled friendly area.

* Tone – Depending on whom you are talking to adjust your tone. Use a soft tone if it’s a casework scenario. If you’re in a meeting be assertive.

* Volume – Again this depends on who you are talking to. If you struggle with volume consider a microphone/ speaker.

* Distance – If you are distantly talking to someone, information can be missed/misinterpreted. Always follow up conversations with an e-mail to confirm.

* Time – everyone struggles to find time for everything in their busy lives. Organise effectively by inputting meetings etc into your diary and allocate enough time for travel there and back. If you’ve never been somewhere arrive early or have a pre-visit.

* Terminology – some terminology we or others use can be confusing to others. Try to explain things in layman’s terms and keep things simple. If you don’t understand something then ask.

* Location – If you are in a multitude of locations use alternative methods of communication,  for example skype/e-mail/telephone.

* Reliance on Technology – sometimes technology although permitting fails. If you struggle or your online communication strategy fails, go old school and write a letter.

* Confidence – Focus and nurture individuals’ talents and use team cohesion to bring people together. If you need to, ask for help. Careful planning and perception can help to overcome this.

* Respect/Trust – Always trust until you’ve been given a reason not to, but always be cautious. Try to build respect and remember it takes a lifetime to build but a second to shatter.

* Lack of Audience Understanding – Do some research on the people you will be communicating with. Do they have specific interests? Are they quiet speakers? Do they have strong accents?

* Clarity – always verify what someone has said and ask if in doubt.